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• Process and record all incoming donations (mail, web, event, etc.), including logging, coding, and maintaining accurate donor and gift records in accordance with established procedures.
• Generate and distribute daily caging reports to the Development team.
• Prepare and send standard donor acknowledgements and thank you letters; distribute custom acknowledgement notes as drafted by the Director.
• Escalate data discrepancies, donor issues, and policy-related questions to the Director
• Coordinate with Finance regarding deposit notifications and make directed corrections to gift records as needed.
• Monitor and respond to routine inquiries received through the donations email account; escalate complex matters to the Director.
• Pick up and organize Development mail.
• This role requires working in-office at least once per week.
• Maintain organized physical and digital filing systems, office storage, and print materials; order supplies as requested.
• Provide general administrative support to the Development team, including document preparation, mailings, data entry, and event-related gift tracking as needed.

• Experience in administrative, operational, or fundraising support preferred.
• High attention to detail and commitment to accuracy.
• Ability to follow established procedures consistently and manage recurring tasks with reliability.
• Strong organizational and time-management skills.
• Professional written and verbal communication skills.
• Ability to handle confidential financial and donor information responsibly.
• Comfort working in a database environment (Salesforce experience preferred but not required).
• Ability to work on-site and manage time effectively within a part-time schedule (approximately 25 hours per week).
• Knowledge of and appreciation for the mission of IHS strongly preferred.

• 25 hours weekly.
• This role requires working in-office at least once per week.

Hourly